Our Privacy Policy

We are committed to protecting your privacy. This privacy statement is designed to help you understand how we collect and use the personal information you choose to share, and help you have a safe and positive experience using our website. This privacy statement applies to the www.adhd-triplan.com website including MyTriPlan and governs data collection and usage. By using or accessing this website, you consent to the data practices described in this statement.

If you are under the age of consent in your country, please obtain the consent of your parent or guardian before you provide any personal information to us.

Collection of your Personal Information

We collect personally identifiable information, such as your e-mail address, name, address and telephone number. We also collect anonymous demographic information, which is not unique to you, such as your zip or postal code, age, gender, interests and how you learned about  us. We will never sell, rent, trade or share your email address with anyone and will only contact you via email after receiving your permission to do so.

We may provide information to third party service providers to help us deliver our services to you. Specifically, we may use third parties, such as to host the service at a co-location facility for servers, to send out email updates and requested information, to process payments for our therapy or products, or to provide search results or links. In connection with our business operations, our service providers may have access to your personal information for use for a limited time in connection with these business activities. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

Website use information is automatically collected by us as you interact with our website  including information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by us to help maintain the quality of the service and provide general aggregated statistics regarding use of our website.

In addition to providing general contact information, if you participate in our programs or assessments or questionnaires you may be asked to provide information about your behavior. The answers you provide are stored on a database and are used by our staff to improve their support to you and to design your personalized therapy program. We may also use this information in an aggregated and anonymous form for research purposes and to support development and improvement of our programs.

When you choose to contact us online with questions or to request that we contact you, we may ask for various demographic and contact information. This information will be used to aid us in responding to your inquiry, and to keep you informed with relevant information as requested by you. This data will also be used in an aggregated and anonymous form for the purposes of improving our website and services.

You may choose to access other websites through a link on our website including our blog. We are not responsible for the privacy policy or content on websites outside of  our website, even if you have connected to that website through a link on our website, such as in content in our newsletter or blog. Please take your personal responsibility to review the privacy statements of any website you access through a link on our website.

Use of your Personal Information

We collect and use your personal information to operate this website and deliver the services you have requested. We may also use your personally identifiable information to update you on other products or services available from us and our partners, if you have requested such updates. We may also contact you via surveys to conduct research about your opinion of our current services or potential new services that we may offer.

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We will not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests or property, to prevent illegal activity perpetrated through our service, or under exigent circumstances to protect the personal safety of our website users, clients, or the public.  This may include sharing information with other companies, lawyers, agents or government agencies.

If the ownership of all or substantially all of the ADHD Tri Plan business were to change, your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your user information would remain subject to any pre-existing Privacy Policy posted on this website.

Use of Cookies

Our website uses "cookies" to help personalise your online experience. A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in to MyTriPlan. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to MyTriPlan. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature. If you choose to disable cookies you may not be able to fully utilize all the features on our website, including features within MyTriPlan.

Security of your Personal Information

We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

To access secure parts of our websites, including MyTriPlan, you will have to enter a username, and password.  You are responsible for protecting the secrecy of your user name and password. Although we strive to protect your encrypted information, no data transmission over the internet is completely secure. There is some risk associated with any data transmission, including the risk that personal information may be intercepted in transit. We cannot accept responsibility for such interception which is outside of its reasonable control.

Rights over data

You have the right to obtain confirmation from us that we have retained personal data about you, as well as a written description of the nature of that personal data, the purposes for which it is being used, the sources of the personal data and a list of the recipients with whom we have shared your personal data. You also have the right to request the modification or deletion of any personal information retained by us that is inaccurate, although you should note that the results of specific assessments undertaken by you while accessing the website reflect your performance at a particular time and cannot be changed later. We reserve the right to charge a modest fee for providing you access to your personal information.

Terms of Use, Notices and Revisions

Your use of the our website, including MyTriPlan, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Use at any time and to determine the choice of law. If we make changes, we will post them here and will post at the top of this page the policy's new effective date. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

Contact Information

We welcome your comments regarding this Statement of Privacy. If you believe that we have not adhered to this statement, please contact us via the email address on the Contact us page. You may also contact us by mail at 10000 N.W. 25 St., Unit 1, pty 6063, Miami, FL, USA, 33172-2204.  We will use reasonable efforts to promptly determine and remedy any problem.